Specialist Emergency Response Trainers and Consultants|Site Specific Emergency Response Programs

About Our Services

Peterson Group Services is a dynamic national company that offers businesses exceptional services specialising in the Emergency Management industry in Australia. Every workplace and building has a responsibility to ensure that adequate provisions have been made to meet legislative and building codes relating to essential services and emergency procedures.

Peterson Group Services assist building manager’s responsible for commercial highrise premises, industrial manufacturing, health care, hospitality and retail sectors to meet their legal and moral obligations under these provisions.

Building managers rely on our expertise and experience in developing and monitoring extensive emergency management training programs. Our experienced trainers are industry professionals and are capable of relaying their experience through the training sessions they provide.

Fire & Emergency Procedure

All workplaces are required by state and territory legislation to comply with the provisions of emergency response procedures for their workplaces. This responsibility also falls onto building owners or strata committees to ensure that the buildings under their control or management are safe for any person entering the building.

Peterson Group Services develops detailed emergency response procedures through performing thorough on site inspections and conducts a hazard analysis of every property in accordance with AS3745-2010 planning for emergencies in facilities.

The emergency procedures manual is developed in accordance with this standard and utilises the years of industry experience of our emergency response consultants to ensure that your legal and moral obligations are being fulfilled.

Fire Safety Audits

In many cases building owners or managers require fire safety audits to be submitted to fire engineers or upon request of Local council recommendations.

Peterson Group Services have 15 years experience in performing fire safety audits and reports. The audits are structured to check current adequacy of components, services and equipment, report on the expected performance and make recommendations for compliance with building acts and codes and the requirement of providing a safe workplace. Outlined below are some of the areas covered in the audit.

  • Structural elements to the building.
  • Fire resistance and stability.
  • Compartmentalisation - smoke, fire, protection of openings, service penetrations.
  • Access and egress.
  • Adequacy of fire-fighting equipment.
  • Emergency exit lighting.
  • Emergency exit signs.
  • Emergency warning systems.
  • Emergency procedure training.

Management in Use Plans (MIU)

In many cases where an alternative fire solution is required to satisfy provisions of the Building Code of Australia (BCA) 2006, a management in use plan (MIU) is required. This plan is different to the emergency procedures manual or emergency management plan.

Peterson Group Services develops these plans for many architects and fire engineers. Outlined below are some of the key points covered in the MIU plan.

  • Emergency management plan in accordance with AS3745-2010.
  • Emergency response procedures in accordance with AS3745-2010.
  • Details Building design and fire rated areas.
  • Details Fire loading limits for the building.
  • Details the Maintenance schedule for essential services

Chief Warden Training

In an emergency situation strong leadership is an essential element to either aiding in containing the emergency or providing direction for a smooth evacuation of the area or building. Many people who are placed with this responsibility in many cases have little or no training with emergency systems or equipment. This training module is designed as an additional training module for those people responsible for assuming the role of chief warden during an emergency situation.

Peterson Group Services provides chief warden training to many building managers in the following areas:

  • Site specific emergency procedures.
  • Instruction in the site specific emergency systems installed in the building.
  • Effects of high stress situations on the human body.
  • Co-ordination and crowd control in an emergency situation

Warden Training

In an emergency situation, members of the Emergency Control Organisation (ECO) known as wardens help facilitate the safe evacuation of the premises. Peterson Group Services conduct onsite quarterly training sessions aimed at providing vital skills and knowledge to wardens in various emergency related subjects. Through these training sessions wardens are then able to react decisively which then enables them to correctly perform their roles in an emergency situation.

Confined Space and Breathing Apparatus Training

Many companies rely on the expertise and experience of Peterson Group Services to meet their training requirements for compressed air breathing apparatus training.

This training module is designed to meet the Australian Fire Authority Council Certificate II. This training module can also be included as part of your total emergency readiness training package provided by Peterson Group Services.

Event Employee Emergency Management and Training

Peterson Group Services have assisted in the past and continue to train event management in site specific emergency procedures for special events like sporting and concert arenas.


It is crucial to have a strategic emergency management plan documented and ensure all event supervisors and managers have undergone training in this plan prior to the special event. This type of emergency planning is crucial to ensure the safety of visitors in the event an emergency situation arises.

Fire & Emergency Procedure

All workplaces are required by state and territory legislation to comply with the provisions of emergency response procedures for their workplaces. This responsibility also falls onto building owners or strata committees to ensure that the buildings under their control or management are safe for any person entering the building.

Peterson Group Services develops detailed emergency response procedures through performing thorough on site inspections and conducts a hazard analysis of every property in accordance with AS3745-2010 planning for emergencies in facilities.

The emergency procedures manual is developed in accordance with this standard and utilises the years of industry experience of our emergency response consultants to ensure that your legal and moral obligations are being fulfilled.

Bomb Threat Training

Bomb threats are the common choice made by those people seeking to cause disruption due to a grievance with a person or a business. These incidents can cause tremendous losses to businesses that fall victim to these people.

This training session is designed to provide management with the skills and knowledge to identify the most appropriate response to a received threat. All procedures that are explained follow the current direction and advice provided by the Australian Federal Police and follows AS3725-2010 Planning for emergencies in facilities.

Chemical, Biological and Radiological Emergency Response Training

Chemical, Biological and Radiological agents can be used in many workplaces for legitimate purposes, however the risk of contamination by these agents is always possible due to accident or malicious intent by others.

Peterson Group Services work together with many workplaces throughout Australia who utilise these chemicals and agents and who rely on our expertise and experience in correctly preparing their employees for an incident.

This training module examines the correct procedures to follow immediately after becoming exposed to these chemicals or agents and the correct storage and transportation procedures.

Annual Evacuation Exercises

AS3745-2010 Planning for emergencies in facilities state, that all workplaces must conduct an evacuation exercise requiring the participation of all occupants at least once a year.

Peterson Group Services co-ordinate these evacuation exercises and evaluate the performance of the ECO and the overall emergency management plan that is being utilised.

At the conclusion of the evacuation exercise, our evacuation consultants then conduct a debriefing session with the ECO to discuss the effectiveness of the exercise.

Armed Robbery Awareness & Survival Skills Training

Armed robberies are an increasing risk to many workplaces, Hotels, Registered Clubs and the retail sector.

Peterson Group Services provide an accredited armed robbery survival skills training program designed to provide not only essential life saving skills during an armed robbery, but security and armed robbery awareness to the participants. All participants gain vital skills and through the workshop setting, examine the security culture of their workplace with our trainers and consultants.

Course Purpose

This unit of competency describes the skills and knowledge required to provide first aid response, life support, management of casualty(s), the incident and other first aiders, until the arrival of medical or other assistance.


Course Format

This is a level 2 first aid course designed to allow the student to gain basic emergency information and life support skills.


Course Content

This course is divided up into three clusters of study. They are:

Basic Clinical Care
  • Basic anatomy and physiology.
  • First aid treatment for: Abdominal injuries, allergic reactions, altered and loss of consciousness, bleeding, burns, cardiac arrest, casualty with no signs of life, chest pain, choking/airway obstruction, injuries, eye and ear injuries, head, neck and spinal injuries, minor skin injuries, soft tissue injuries including sprains, strains, dislocations, snake, spider, insect and marine bites, environmental impact such as hypothermia, dehydration, heat stroke, fractures, medical conditions including – cardiac conditions, epilepsy, diabetes, asthma and other respiratory distress, seizures, shock, stroke, substance misuse.
  • Emergency CPR and understanding of the use of an Automated External Defibrillator (AED), including when to use and when not to.
Legislation / Regulations
  • ARC Regulations.
  • Privacy issues.
  • Duty of care.
  • Cultural awareness.
  • Skills and limitations and stress management.
OHS Responsibilities
  • Minimise hazards.
  • Infection control OHS processes.

Course Delivery

  • Option 1: Blended Delivery: 5 hours face-to-face training following completion of a workbook prior to attending the practical first aid session. Also available is a re-certification course for those who have previously attended a first aid course no more than three years prior.
  • Option 2: 15 hours of face-to-face training.

Course Assessment

Throughout the course participants must demonstrate competency during a series of practical skills evaluation and written assessments, which may include the following:

  • Observation and practical assessment.
  • Questioning.
  • Written tests.
  • Scenario-problem solving.
  • Attendance at all lessons.

Qualification Issued

Statement of attainment – HLTFA301B Apply basic first aid.


Certification

A4 display certificate plus a wallet card. Annual re-certification of CPR and skills recommended.


Target Audience

This course is suitable for anyone requiring a senior first aid certificate, especially relevant for employment.

Site Specific Emergency Resources

As part of your emergency management plan and in accordance with AS3725-2010 Planning for emergency in facilities, certain resources are required, eg: site specific evacuation floor plans.

Copyrights © 2015 All Rights Reserved by Peterson Group Services.
 info@PetersonGroupServices.com.au· 1300 784 880

NSW: M/L410600033 | ACT: 17502304